FAQs
Delivery times vary based on your location and product type. Below is an overview:
- United States: 4–10 business days
- Canada: 8–20 business days
- Europe: 8–20 business days
- Australia: 6–12 business days
- Rest of the World: 13–32 business days
Note: These times include a small buffer for unforeseen delays.
Shipping costs depend on the product type, size, and destination. For accurate rates, check the shipping section during checkout.
Yes, all our products are made to order to ensure quality and uniqueness. This also helps us reduce waste and environmental impact.
Once your order is shipped, you'll receive an email with tracking information. You can use the tracking number provided to check the status of your delivery.
United States: You have an 8-day window from delivery to request a return.
European Union: We offer a 14-day cooling-off period, allowing returns for any reason. Items must be unused, with original tags and packaging.
Other Countries: Unfortunately, we do not offer returns for international orders outside the US and Europe.
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options available at checkout.
Contact us within 10 days of delivery via our Contact Us page or email support@theartsedition.com. Include photos or videos showing the issue, and we’ll resolve it with a replacement or refund.
