Privacy Policy

This Privacy Policy describes how The Arts Edition ("the Site," "we," "our," or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, require more information about our privacy practices, or would like to make a complaint, you can reach us through either of the following options:

  • Contact Form: Fill out our form at The Arts Edition Contact Page and include the subject of your message (e.g., "Privacy Policy," "Data Request," or "Complaint") for faster assistance.
  • Email: Send us an email at support@theartsedition.com.

We aim to respond to all inquiries within 48 hours.

Collecting Personal Information

We collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information."

Device Information

  • Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimise our services.
  • Source of Collection: Automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor Shopify.
  • Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of Collection: To provide products or services, process payment information, arrange for shipping, and provide you with order confirmations and updates.
  • Source of Collection: Collected directly from you.
  • Disclosure: Shared with Shopify and payment processors to fulfill our contract with you.
  • Personal Information Collected: Name, billing address, shipping address, payment information (credit card details or other accepted payment methods), email address, and phone number.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us via our contact form to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help provide our services and fulfill contracts with you. Examples include:

  • Shopify: Powers our online store. You can read Shopify’s Privacy Policy here.
  • Compliance with Laws: We may disclose your information to comply with legal obligations, such as responding to subpoenas or protecting our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For example:

  • Google Analytics: Helps us understand how customers use the Site. You can read Google’s Privacy Policy here. You can opt out here.
  • Advertising Partners: Share information about your usage of the Site and interactions with ads through cookies or similar technologies.

Opt-Out Options

Using Personal Information

We use your Personal Information to:

  • Provide our services (e.g., offering products for sale, processing payments, fulfilling orders, and updating you on your order status).
  • Improve and optimise the Site.
  • Send marketing materials, where permitted.

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. You can request deletion of your Personal Information at any time by contacting us via our contact form or email.

Your Rights

GDPR

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the Personal Information we hold about you.
  • Port your data to a new service.
  • Request correction, updating, or erasure of your Personal Information.

To exercise these rights, please contact us via our contact form or email.

CCPA

If you are a California resident, you have the right to:

  • Request access to the Personal Information we hold about you.
  • Request correction, updating, or erasure of your Personal Information.

To exercise these rights, please contact us via our contact form or email.

Cookies

A cookie is a small file placed on your device when you visit our Site. We use cookies to:

  • Improve your browsing experience.
  • Collect analytics data to optimise the Site.
  • Provide targeted advertisements.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect your user experience.

Do Not Track

We do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated policy will be posted on this page with the "Last Updated" date.

Last Updated

15/01/2025

For further questions about this Privacy Policy, feel free to reach out via our contact form or email at support@theartsedition.com.