Contact

Need assistance? We’re here to help!

Simply fill out the form below and let us know the purpose of your message by selecting or including a subject (e.g., "Shipping Inquiry," "Return Request," or "General Support"). This will ensure your query reaches the right team.

We aim to respond to all inquiries within 48 hours.

Prefer email? You can also reach us directly at support@theartsedition.com.

FAQs

Delivery times vary based on your location and product type. Below is an overview:

  • United States: 4–10 business days
  • Canada: 8–20 business days
  • Europe: 8–20 business days
  • Australia: 6–12 business days
  • Rest of the World: 13–32 business days
    Note: These times include a small buffer for unforeseen delays.

Shipping costs depend on the product type, size, and destination. For accurate rates, check the shipping section during checkout.

United States: You have an 8-day window from delivery to request a return.

European Union: We offer a 14-day cooling-off period, allowing returns for any reason. Items must be unused, with original tags and packaging.

Other Countries: Unfortunately, we do not offer returns for international orders outside the US and Europe.

Yes, we offer international shipping to select regions, including Canada, Europe, Australia, and more. However, we currently do not support returns for orders shipped outside the US and Europe.

Visit our Contact Us page and complete the form, selecting the appropriate subject line:

  • Returns: For return-related queries.
  • Shipping: For shipping-related concerns.
  • Support: For general inquiries.

Be sure to include any relevant photos or evidence as outlined in our Return Policy.

Yes, all our products are made to order to ensure quality and uniqueness. This also helps us reduce waste and environmental impact.

Once your order is shipped, you'll receive an email with tracking information. You can use the tracking number provided to check the status of your delivery.

If your product arrives damaged or incorrect, please contact us via the Contact Us page within 10 days of delivery. Include photos or videos showing the issue, and we’ll resolve it with a replacement or refund.

Visit our Contact Us page and complete the form. Select the appropriate subject (e.g., Returns, Shipping, or Support) for faster assistance.